Deltek Talent Management - Superv, Child Prot. Casework

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Superv, Child Prot. Casework - (4516)

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Job Title

Superv, Child Prot. Casework

Location

Cameroon - CM (Primary)

Office / Bureau

Betare Oya

Category

Child Protection

Date Needed By

3/3/2026

Program Description (Background) / Description du programme (contexte)

Job Description

JOB SUMMARY

The Supervisor, Child Protection Casework will ensure quality provision of child protection case management and psychosocial support services to vulnerable and at-risk children. The Supervisor, Child Protection Casework will train, coach, and support Child Protection Caseworkers and strengthen systems of support for vulnerable and at-risk children.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

Capacity Building and Service Oversight
·   Train Child Protection Caseworkers, in line with the Inter Agency Guidelines for Case Management and Child Protection and International Medical Corps’ Child Protection Minimum Standards.
·   Train Child Protection Caseworkers to respond to child survivors, in line with Caring for Child Survivors of Sexual Abuse
·   Coach Child Protection Caseworkers though regular group and individual sessions.
·   Conduct routine case review meetings.
·   Conduct regular supportive supervision sessions for quality assurance and to identify capacity gaps and needs.
·   Develop tailored capacity building plans for Child Protection Caseworkers, including plans for self-learning.
·   Support Child Protection Caseworkers as required to respond effectively to cases, including direct service provision and coordination and advocacy with other service providers.
·   Oversee distribution of material and cash assistance to survivors and vulnerable and at-risk children and their caregivers
·   Support trainings of other service providers who may interact with vulnerable and at-risk children.
·   Contribute to the development and effectiveness of child protection referral systems/pathways and service mapping.

Human Resources Management
·   Recruit and supervise Child Protection Caseworkers
·   Create a safe and supportive environment for Child Protection Caseworkers
·   Develop support strategies for Child Protection Caseworkers, foster teambuilding, and support principles of self-care.

Monitoring and Reporting
·   Seek and analyse feedback from clients and adapt services accordingly.
·   Oversee post-distribution monitoring.
·   Oversee service documentation.
·   Ensure strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of children receiving services.
·   Contribute to internal and external reports.

Coordination, Advocacy and Representation
·   Coordinate regularly with child protection leadership team and participate, as required, in broader team meetings.
·   Mobilize stakeholders to strengthen coordination and safe access to services for vulnerable at at-risk children.
·   Organize case management meetings, as required, with other service providers.
·   Coordinate with MHPSS, GBV, health, and other sectors to strengthen integration and referrals.
·   Represent program goals and child protection standards.

Security and Conduct
·   Ensure compliance with security protocols and policies.
·   Foster a safe and supportive working environment for all child protection staff and partners.
·   Exemplify core principles of child protection programming including do no harm, non-discrimination, confidentiality and prioritizing the best interests of the child.
·   Contribute to the positive image and overall credibility of the program and organization, notably through adherence to the Code of Conduct and Ethics, including compliance with anti-harassment, safeguarding and PSEA policies.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Job Requirements

MINIMUM QUALIFICATIONS
•   Typically, a bachelor's degree in a related field e.g. psychology, social work, education. An equivalent combination of relevant education and experience may be substituted as appropriate.
•   Typically, 5+ years of experience in sector and 3+ years of experience working as a Child Protection Caseworker
•   Familiarity with child development
•   Demonstrated commitment to core principles of child protection programming including the provision of child friendly and child centered services.
•   Familiarity with Child Protection Case Management standards and tools
•   Training and facilitation experience
•   Good interpersonal and advocacy skills
•   Very good listening and communication skills
•   Familiarity with government and NGO service providers preferred.
•   Ability to exercise sound judgment, remain flexible, and apply experience and guidance to evolving challenges.

Additional Technical or Language Requirements / Exigences techniques ou linguistiques supplémentaires

Code of Conduct / Code de conduite

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report. If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

Dans le cadre de ce poste, une personne doit promouvoir et encourager une culture de la conformité et de l'éthique dans l'ensemble de l'organisation et maintenir une compréhension claire des normes de conformité et d'éthique d'International Medical Corps et des donateurs et les respecter. Le personnel est également chargé de prévenir les violations de notre code de conduite et d'éthique, qui peuvent impliquer des conflits d'intérêts, de la fraude, de la corruption ou du harcèlement. Si vous constatez, entendez parler ou êtes mis(e) au courant de toute violation du code de conduite et d'éthique ou de la politique de sauvegarde, vous avez l'obligation de le signaler. S'il s'agit d'un poste de supervision qui implique de donner l'exemple d'un comportement éthique par sa propre conduite et la supervision du travail des autres ; de s'assurer que les personnes sous votre responsabilité ont suffisamment de connaissances et de ressources pour suivre les normes décrites dans le code de conduite et d'éthique ; de contrôler le respect des normes par les personnes que vous supervisez ; d’appliquer le code de conduite et d'éthique et les politiques d'International Medical Corps, y compris la politique de sauvegarde et la politique de protection contre le harcèlement, l'intimidation et l'inconduite sexuelle sur le lieu de travail, de manière cohérente et équitable ; de soutenir les employés qui, de bonne foi, soulèvent des questions ou des inquiétudes.

Safeguarding / Sauvegarde

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.

Il est de la responsabilité et de l'obligation de tout le personnel de sauvegarder et protéger les populations auprès desquelles il intervient, y compris les adultes qui peuvent être particulièrement vulnérables et les enfants. Cela inclut, de la part de notre personnel ou de nos partenaires, la protection contre les comportements suivants : exploitation et abus sexuels ; exploitation, négligence ou abus d'enfants, d'adultes à risque ou de personnes LGBTI ; et toute forme de traite des êtres humains.

Equal Opportunities / Égalité des chances

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

International Medical Corps est fière d'offrir à tous ses employés et candidats qualifiés l'égalité des chances en matière d'emploi, sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'origine nationale ou ethnique, d'âge, de handicap ou de statut d'ancien combattant.

Careers that count.

Job Details

Superv, Child Prot. Casework - (4516)

Code of Conduct / Code de conduite

Safeguarding / Sauvegarde

Equal Opportunities / Égalité des chances